Kindness may be found at your home, at your church, at your work place, but in a hectic, bustling airport? However, it is a wonderful sight to see.
Let’s begin with my episode of kindness which occurred on March 21st. The kindness began with a simple card of thanks given to me by my girlfriend, Janis. She expressed her thanks for a lovely week of fun. We have been friends since second grade. The card was a nice surprise and reminded me once again how a card can put a smile on your face.
The next act of kindness was shown by my other girlfriend, Gayla, who dropped me off at the San Diego airport. She was very encouraging and reminded me that the morning’s challenge was something I could handle, since I use to teach Junior High students. In spite of her positive statements I immediately ran into some difficulties, such as having to get my boarding passes and luggage tag via a machine. Since I am not very mechanically inclined, these machines became an annoyance and caused my anxiety to rise. Luckily kindness came to my rescue in the form of a clerk who was stationed near by to help customers with any problems. He helped plug in my ticket # and out popped one boarding pass instead of three. I asked him why the machine had only given me one pass and he said, “Don’t worry”, and that I could get the other boarding passes at LAX. I wanted to discuss this problem with the customer service station, but there was a line and I was afraid that I might miss my flight. The same clerk showed me more kindness by helping me with my luggage tag, but once again the tag was printed wrong and indicated that my luggage was not going to my final destination. I asked the clerk if I was going to have to pick up my luggage in Portland and then put it on my flight to Redmond, Oregon. He said, “Yes” but he never gave me other options. I was extremely frustrated by this time and his kindness seemed to be in vain.
The next kindness was the gentleman at the TSA inspection as he put me to the head of the line since I was in the wrong lane and he had already checked my license and boarding pass. TSA inspection went quickly and so I was off to the designated gate.
I sat down feeling very frustrated, but at least I was in the right place for my first flight to LAX. I noticed a gate clerk at the gate where I was waiting for my flight. She was not busy. I went over to her and told her about my dilemma and she just smiled at me and began to print off my other boarding passes and told me that she “had my back” and would print up a new luggage tag that would take my luggage to Redmond, Oregon where I had wanted it to go in the first place. She was showering me with kindness and I gave her a big hug and said, “Thanks so much.” She handed me my boarding passes and took off to exchange my luggage tag with the new one. When she came back she reassured me that all went well, and that no worries she “had my back”.
The next kindness was from a gal that I met on the plane to LAX. She shared her experiences of writing books, how to get them published, her experience of traveling to Paris, and she gave me her business card for future questions. Since she had a two hour layover at the airport she helped me find where I could catch the bus to my terminal and then we said our good-byes.
Once I got to the proper terminal I had two more acts of kindness shown to me. A gentleman who worked for Alaskan Airlines directed me where to go to find the correct terminal. The problem was that in order for you to get there, you had to go through a maze and it was confusing for me since I am not able to visualize directions and had never experienced anything like that before. He saw my confused look and escorted me to the tunnel which led to my terminal. I thanked him and off I went. While I was walking through the tunnel another kindness showed up: a lady who shuttled passengers from one spot to another offered me a ride. I was thrilled and she took me to the end of the tunnel. Now all I had to do was to climb the stairs and get the directions for my 2nd flight which another clerk showed me more kindness by graciously pointing the way.
Now I was off to Portland. Once there I found a clerk who showed me more kindness by looking up my last flight for the day and directing me where to go.
The next kindness for the day was my husband picking me up at the Redmond Airport and helping me find my luggage. The luggage was the third suitcase that popped up on the carousel. I was so thrilled to see it.
The final kindness for the day was my husband taking me out to dinner so that I didn’t have to cook.
Kindness can be found anywhere. As Roy T. Bennett said, “A random act of kindness, no matter how small, can make a tremendous impact on someone else’s life.” This quote is so true and it was illustrated to me on March 21st. Kindness is a gift of love so give it away every day; for after all, don’t we all need a little of that each day?